This policy explains what information this informational website collects, why, and what choices you have.
This Privacy Policy applies to the website operated at clearstream.ltd ("the site"), published by clearstream.ltd ("Clearstream Holding AG", "we", "us"). It covers visitors who browse the site, read its content, or submit the contact form. Clearstream Holding AG does not open accounts, hold client assets or process financial transactions, so this policy does not cover any onboarding, trading or custody activity.
We collect information in two ways: information you provide directly, and information collected automatically.
We use the data described above to operate the site, respond to enquiries, understand how content is used, keep the site secure, and comply with legal obligations. We do not use visitor data to make automated decisions with legal or similarly significant effects, and we do not sell personal data.
The site uses strictly necessary cookies to remember your cookie preference, and may use analytics cookies to understand aggregate usage patterns. Full details, including how to withdraw consent, are set out in our Cookies page.
Where the General Data Protection Regulation applies, we rely on the following legal bases: legitimate interest for operating and securing the site and analysing aggregate usage; consent for non-essential cookies and analytics; and consent or contractual necessity where you contact us and we reply to your enquiry.
We may share limited data with service providers that host the site, provide analytics, or help us respond to enquiries, under confidentiality and data-processing obligations. We do not sell or rent personal data to third parties, and we do not share data for advertising purposes.
Contact form submissions are retained only as long as needed to respond to and resolve the enquiry, and are then deleted or anonymised. Server logs are typically retained for a limited period for security and diagnostic purposes before being purged.
Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us using the details below. If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.
We apply reasonable technical and organisational measures to protect information handled through the site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Questions about this policy or your personal data can be sent to support@clearstream.ltd, by phone at +49 490 692 110, or by post to Mergenthalerallee 61, 65760 Eschborn, Deutschland.
